These Terms & Conditions govern your use of the mototo online betting and casino platform. Please read them carefully before registering an account or placing any wager.
The following cards summarize the most important aspects of these Terms & Conditions. They are not a substitute for reading the full document below.
You must be at least 21 years of age and a resident of Indonesia to register and use mototo. Employees of mototo and their immediate family members are not eligible to hold player accounts.
Deposits via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay are processed in real time. Withdrawals are processed within 24 hours subject to KYC verification. Minimum withdrawal is Rp 50.000.
All bonuses are subject to wagering requirements stated at the time of offer. The standard welcome bonus carries a 10× wagering requirement and must be completed within 30 days. Only one bonus may be active per account at any time.
Each player may hold only one account. Sharing login credentials or operating duplicate accounts is strictly prohibited and will result in immediate account suspension. You are responsible for all activity conducted under your credentials.
mototo provides deposit limits, loss limits, session time caps, and self-exclusion tools. Players experiencing gambling-related difficulties are strongly encouraged to use these tools and to contact our support team for assistance immediately.
These Terms are governed by the laws of the jurisdiction in which mototo holds its international gaming license. Any disputes not resolved through our internal complaints procedure may be referred to an internationally recognized gaming arbitration body.
Important Notice: By accessing, registering for, or using any part of the mototo platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must immediately cease using the platform. These Terms constitute a legally binding agreement between you and mototo.
In these Terms & Conditions, the following terms carry the meanings assigned to them below unless context clearly requires otherwise:
| Term | Meaning |
|---|---|
| "mototo", "we", "us", "our" | The operator of the mototo platform, an internationally licensed gaming company operating the website at mototo.cam and all associated subdomains. |
| "Platform" | The mototo website, mobile browser interface, and any associated applications or services that facilitate access to the games, sportsbook, and account management functions offered by mototo. |
| "Player", "you", "your" | Any individual who accesses, registers for, or uses the Platform, whether as a guest browser or a registered account holder. |
| "Account" | A registered player account created on the Platform through which a Player may deposit funds, place bets, and request withdrawals. |
| "Balance" | The aggregate of real-money funds currently held within a Player's Account, denominated in Indonesian Rupiah (IDR / Rp), excluding any restricted bonus funds that have not yet met applicable wagering requirements. |
| "Bonus Funds" | Credits awarded to a Player as part of a promotional offer. Bonus Funds are subject to wagering requirements and cannot be withdrawn until those requirements are satisfied. |
| "Wagering Requirement" | The total real-money betting turnover a Player must achieve before Bonus Funds or associated winnings become eligible for withdrawal. Expressed as a multiplier of the bonus amount (e.g., 10×). |
| "KYC" | Know Your Customer — the identity and age verification process that mototo is required to conduct before processing withdrawals. Documentation typically includes a government-issued ID and proof of payment method ownership. |
| "Prohibited Jurisdiction" | Any country or territory from which mototo does not accept registrations or wagers, as listed in Clause 2.3 below. |
2.1 Age Requirement. You must be at least 21 years of age to register for or use the Platform. By creating an Account, you warrant that you are 21 years of age or older. mototo strictly enforces this requirement and will request identity documentation before processing any withdrawal. Accounts found to belong to persons under 21 will be closed without notice and all funds will be returned.
2.2 Residency. The Platform is designed and marketed for English-preference residents of Indonesia. By registering, you confirm that you are accessing the Platform from Indonesia and that your use of the Platform does not violate any applicable law in your jurisdiction. You acknowledge that you are responsible for determining whether online gambling is lawful in your jurisdiction before participating.
2.3 Exclude d Persons. The following persons are not eligible to hold a Player Account:
Note: mototo reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within 7 days of a request may result in Account suspension pending investigation.
3.1 One Account Per Person. Each Player may hold only one active Account on the Platform. Creating, operating, or benefiting from multiple Accounts — whether under the same name or different identities — constitutes a material breach of these Terms and will result in the closure of all associated Accounts and forfeiture of any Balance held in duplicate Accounts.
3.2 Accurate Information. You must provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, residential address in Indonesia, and a valid email address. You are required to update your Account profile promptly if any of this information changes.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. mototo will treat all activity conducted using your credentials as authorized by you. You must notify mototo immediately at the email address provided in Clause 15 if you suspect unauthorized access to your Account.
3.4 KYC Verification. mototo operates a risk-based KYC program. Identity verification is mandatory before the first withdrawal is processed and may be requested at any time for compliance or fraud prevention purposes. Acceptable documents include a national identity card (KTP), passport, or driver's license (SIM). Failure to complete KYC within a reasonable timeframe will result in withdrawal suspension until compliance is achieved.
3.5 Account Currency. All Accounts are denominated in Indonesian Rupiah (IDR / Rp). Transactions are processed in Rupiah and all displayed balances, bet amounts, and winnings reflect this currency. mototo does not currently offer multi-currency accounts.
4.1 Accepted Deposit Methods. mototo accepts deposits via the following channels:
Supported payment methods are subject to change. The current list of accepted methods is displayed on the Platform's deposit page.
4.2 Minimum and Maximum Deposits. The minimum deposit amount is Rp 10.000. Maximum single-transaction deposit limits vary by payment method and are displayed at the time of transaction. mototo reserves the right to amend deposit limits without prior notice.
4.3 Deposit Processing Time. Deposits via local bank transfer and e-wallet are generally credited to your Account within minutes of confirmation by the payment provider. mototo is not responsible for delays caused by third-party payment processors or banking system outages.
4.4 Withdrawal Eligibility. Withdrawals may only be made to a payment account registered in your own name. Withdrawals to third-party accounts are strictly prohibited. You must complete KYC verification before your first withdrawal is processed. Subsequent withdrawals may be subject to additional verification at mototo's discretion.
4.5 Minimum Withdrawal. The minimum withdrawal amount is Rp 50.000. Requests below this threshold will not be processed.
4.6 Withdrawal Processing Time. Withdrawal requests are reviewed and processed within 24 hours on business days (Western Indonesia Time, WIB). Players with Gold loyalty status or VIP Elite / Crown tier membership qualify for priority withdrawal processing with a target turnaround of 4 hours.
4.7 Source of Funds. Deposits must originate from payment accounts legitimately held by the Player. mototo reserves the right to request documentation confirming the source of funds deposited into any Account. Deposits identified as proceeds of fraudulent or criminal activity will be reported to relevant authorities and the associated Account will be closed immediately.
Important: mototo does not charge fees on deposits or withdrawals. However, your bank or e-wallet provider may impose their own transaction fees. These charges are your responsibility and are outside of mototo's control.
5.1 General Bonus Terms. All bonuses, free bets, cashback offers, and other promotions offered by mototo are subject to the specific terms communicated at the time of each offer, in addition to these general bonus provisions. Where a conflict exists between specific promotion terms and these general provisions, the specific promotion terms prevail.
5.2 Wagering Requirements. Unless explicitly stated otherwise, all Bonus Funds awarded by mototo carry a minimum 10× wagering requirement calculated on the bonus amount. Wagering must be completed within 30 calendar days of the bonus being credited to your Account. Bonus Funds that remain subject to an active wagering requirement cannot be withdrawn. Winnings derived from Bonus Funds become withdrawable only once the associated wagering requirement is fully satisfied.
5.3 One Bonus at a Time. Only one bonus may be active on your Account at any given time. Accepting a new promotion while a previous bonus wagering requirement remains outstanding will result in the forfeiture of the earlier bonus.
5.4 Game Contribution Rates. Not all game types contribute equally toward wagering requirements. Unless stated otherwise in specific promotion terms, the following contribution rates apply:
5.5 Bonus Abuse. mototo employs automated monitoring to detect patterns consistent with bonus abuse, including but not limited to: placing opposing bets on the same event across multiple accounts, systematic low-risk wagering designed solely to satisfy wagering requirements, and coordinated play between linked accounts. Where abuse is detected, mototo reserves the right to void bonus awards, cancel associated winnings, and close the relevant Account(s) without prior notice.
5.6 Promotional Eligibility. Promotions may be restricted based on a Player's account standing, jurisdiction, deposit history, or the payment method used for the qualifying deposit. Specific eligibility criteria are stated in each individual promotion's terms. mototo's decision on promotional eligibility is final.
6.1 Acceptance of Bets. A bet is only accepted and binding once mototo's system has confirmed the transaction and issued a bet reference number. Verbal confirmations or unconfirmed screen displays do not constitute acceptance. mototo reserves the right to decline or limit any bet at its sole discretion.
6.2 Errors in Odds. If a bet is placed at odds that are materially incorrect due to a system error, pricing feed failure, or human error (referred to as "palpable errors"), mototo reserves the right to void the bet and return the stake to the Player's Account. Settlement at incorrect odds will not be honored.
6.3 Bet Settlement. Bets are settled in accordance with the official results published by the relevant sporting body, game provider, or draw authority. In the event of a dispute about a result, mototo's interpretation of the official result is final. Settlement is typically completed within 12 hours of an event's conclusion.
6.4 In-Play Betting. Bets placed on in-play (live) markets are accepted up to the point at which the relevant market is suspended by mototo's trading team. In-play odds change rapidly; the odds displayed at the moment of bet placement may differ from those shown during the preceding browse session. The odds confirmed in your bet receipt are the odds that apply to settlement.
6.5 Minimum and Maximum Stakes. Minimum and maximum stake limits are displayed within each betting market. mototo reserves the right to apply individual Player-level stake limits where betting patterns suggest professional or syndicated wagering that is inconsistent with recreational play.
The following activities are strictly prohibited on the Platform and constitute grounds for immediate Account suspension, permanent closure, and forfeiture of balance:
mototo cooperates fully with law enforcement and regulatory authorities. Any evidence of criminal conduct detected on the Platform will be reported to appropriate authorities without prior notice to the Player concerned.
8.1 Commitment. mototo is committed to promoting responsible gaming. We provide a suite of player-controlled tools to help you manage your gambling activity in a safe and sustainable manner.
8.2 Available Tools. The following responsible gaming tools are available to all registered Players at no cost:
8.3 Seeking Help. If you believe your gambling is becoming problematic, please contact our support team immediately. Our agents are available 24/7 and can activate protective account measures without delay. For further guidance, please review our dedicated Responsible Gaming page.
9.1 Ownership. All content on the Platform — including but not limited to software code, graphics, logos, trademarks, game assets, text, and data compilations — is the property of mototo or its licensed suppliers and is protected by applicable intellectual property laws.
9.2 Limited License. mototo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, recreational gambling purposes only. This license does not extend to copying, distributing, modifying, reverse-engineering, or commercially exploiting any Platform content.
9.3 Game Content. Third-party game content made available through the Platform (including titles from Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft) remains the intellectual property of the respective studio and is subject to that studio's applicable licensing terms. mototo provides access to these games as an authorized distribution partner.
10.1 Platform Availability. While mototo endeavors to maintain continuous Platform availability, we do not warrant that the Platform will be free from interruptions, errors, or defects at all times. Scheduled and unscheduled maintenance windows, third-party service disruptions, and factors beyond our reasonable control may affect availability.
10.2 Cap on Liability. To the maximum extent permitted by applicable law, mototo's total aggregate liability to any Player for any claim arising from use of the Platform — regardless of legal theory — shall not exceed the total real-money deposits made by that Player in the 30-day period immediately preceding the event giving rise to the claim.
10.3 Exclusions. mototo shall not be liable for: (a) loss of profits, loss of data, or indirect, consequential, or punitive damages of any kind; (b) losses arising from a Player's breach of these Terms; (c) the conduct of third-party payment processors; or (d) events outside mototo's reasonable control including natural disasters, government actions, Nyepi-period network disruptions, or telecommunications infrastructure failures.
10.4 No Warranty. The Platform is provided on an "as is" and "as available" basis. mototo expressly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.1 By mototo. mototo reserves the right to suspend or permanently close any Player Account, and to withhold or void any Balance therein, in the event of: (a) breach of any provision of these Terms; (b) suspected fraudulent, abusive, or criminal activity; (c) failure to complete KYC verification within a reasonable timeframe; (d) failure to satisfy eligibility requirements; or (e) any circumstance in which continued operation of the Account would expose mototo to legal or regulatory risk.
11.2 By the Player. You may close your Account at any time by contacting our support team at the email address in Clause 15. Account closure requests are processed within 3 business days. Any verified real-money Balance remaining at the time of closure will be returned to your registered payment method following completion of any outstanding KYC requirements.
11.3 Dormant Accounts. An Account that has had no login activity for 12 consecutive months is classified as dormant. mototo will notify you by email at least 30 days before a dormancy fee of Rp 10.000 per month is applied to the Account Balance. The fee ceases immediately upon Account reactivation.
mototo collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering for an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy explains what data we collect, how we use it, with whom we share it, and your rights in relation to it.
mototo reserves the right to amend these Terms & Conditions at any time. Where a change is material, we will provide at least 14 days' advance notice by email to your registered address and by prominently displaying a notice on the Platform. Non-material amendments (including corrections to typographical errors and clarifications that do not alter your substantive rights) take effect immediately upon publication.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must close your Account before the effective date. The then-current version of these Terms is always accessible via the Terms & Conditions link in the Platform's navigation menu.
14.1 Governing Law. These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which mototo holds its international gaming license. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
14.2 Internal Complaints. If you have a complaint about the Platform or the conduct of mototo, you should first contact our customer support team as described in Clause 15. mototo will acknowledge your complaint within 48 hours and issue a full written response within 14 business days.
14.3 External Arbitration. If your complaint is not resolved to your satisfaction through our internal procedure, you may refer the matter to an internationally recognized independent gaming dispute resolution service. mototo will cooperate fully with any such proceeding. The decision of the appointed arbitrator shall be final and binding on both parties.
Indonesian consumer protection law may confer rights on you in addition to those described in these Terms. Nothing in these Terms is intended to limit or exclude rights that cannot be lawfully excluded under applicable mandatory consumer protection legislation.
For any questions, complaints, or requests relating to these Terms & Conditions, your Account, or the Platform, please contact mototo's customer support team:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week (including Indonesian public holidays such as Idul Fitri, Idul Adha, Indonesian Independence Day, and Nyepi)
Response Language: English and Indonesian
Target First Response: Within 2 hours for account-critical matters; within 24 hours for general enquiries
Please include your registered Account username and a clear description of your query in all correspondence to allow us to respond efficiently.
Our FAQ covers the most common questions about account registration, deposits, bonuses, and game rules. Our Privacy Policy explains how your data is handled. Our support team is available 24/7 if you need direct assistance.
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